Returns and exchanges are accepted on merchandise within 30 days of receipt.
Please, if you are unsatisfied with our product, allow us to make it right for you. Your satisfaction is our first priority, and we will happy to help you.
We work hard as a team to provide you with the best quality, style, and comfortable products every day, so you can be completely satisfied. If for any reason you are not satisfied with your product, please contact us via email at firstname.lastname@example.org within 48 hours of delivery, and we will be glad to help you.
Return shipping fees are the responsibility of the customer unless the item is defective. If your product is defective due to a manufacturer’s defect, we will gladly replace the product at no additional shipping charge to you. Please contact us to inform us before returning the defective item.
All returns/exchanges MUST be in original packaging with tags attached, unused, unworn, undamaged, in re-saleable condition. We appreciate your understanding on this, as we offer quality on every item we sell, and we want to keep the same quality for every returned item.
We reserve the right to refuse a return or exchange if the above conditions are not met or if you did not notify us within the 14 calendar days after the item has been delivered.
For your convenience, every package that we send to you, we will also send you via email the tracking number of your order.